Mr Emmanuel Lumor, Volta Regional Manager of the Electricity Company of Ghana (ECG), has said power supply in the Region has been stabilized.
He said based on a commitment to transform service delivery, the company had invested in a series of interventions including buffering transformer systems, and the upgrade of transmission lines and systems networks.
The Regional Manager was addressing Municipal and District Chief Executives (MDCEs) from the region at a stakeholder engagement in Ho, and said the Region was being lit by industries attracted to the stable power supply.
“We have reduced outages in Volta from Aflao to Denu. We have taken upon ourselves to improve the system, and we have enough power now for any industry that wants to establish,” Mr. Lumor stated.
He said most power transmission lines had been changed, and systems been networked to ensure uninterrupted supply.
The company is working to establish transformers of enhanced capacities at Sokode, where the Ho Municipality is expanding to, while a bigger substation is being established at Peki, a fast-developing industrial enclave.
The Regional Manager said poor power supply at Kpetoe had been addressed.
“Once we get the power system established in Volta, we will attract investors and will improve the economy. Industries are already coming to the well served areas, and all must come onboard to ensure that businesses would come to Volta”.
Mr. Lumor said the company worked to maintain the power supply stabilisation, and had an efficient maintenance unit as well as systems to limit outages to directly affected areas only.
“Today we have started putting smiles on the faces of our customers. We have a belief that once we have been appointed to do a duty, that duty must be done,” he said.
The Regional Manager said customer feedback was being monitored closely, while 24-hour sessions were being run at customer care centers springing up across the Region.
He, however, said challenges with meter allocations persisted and called to help address the interference of Assemblymen in the process, hoping that the engagement with MDCEs would help the situation.
Mr Lumor gave the assurance that an efficient meter allocation system had been installed to help cut bureaucracy and fraud, and that the Company would sustain engagements with the MDCEs for excellent service delivery.
Dr. Archibald Yao Letsa, Volta Regional Minister, who chaired the meeting, commended the initiative to deepen working relationships with the local government heads, which he said would help improve access to power services in the communities.
“ECG is a very important sector when it comes to services to our people,” he said, expressing hope that meter shortages and illegalities would be addressed through the engagements.
The Regional Minister asked the Company to consider technology in fighting the penetration of fake power meters and said the Region would maintain and extend such stakeholder engagements to affect delivery in all sectors.
The meeting brought together key heads of the Company in the Region, and MDCEs took turns to table concerns around power distribution within their districts.